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Carers Support Policy
If you identify yourself as a carer, our staff will try to offer you:
- Telephone appointments if caring responsibilities mean you cannot leave the person you care for at home or bring them with you to the surgery.
- Flexibility on appointment times where possible.
- An annual health check and a flu jab.
- Referral to our in-house well-being team for advice on the following:
- Information about local carers support services which may be able to arrange transport and/or sitting services to help you leave home to attend surgery.
- Information about your right to a Carers’ Assessment of your own needs as a carer.
- Discussing with you what you would like us to do in the event of you or the person you care for having a medical or other emergency.
- In some cases caring roles are full time and very demanding. We would like to support you in your caring role where we can.
- Caring should not be at the expense of your own health and wellbeing. Please tell us how your caring role is affecting you and if you have any support needs.