Our Appointment System
We offer same-day appointments for medically urgent problems and we advise patients to call early in the morning. We also offer book-ahead appointments for routine matters and we advise patients to call later in the day when are phones are less busy. We will try to make an appointment with the doctor of your choice but this may not always be possible.
Our Clinical Team
Ryeland Surgery offers a variety of clinicians :-
- Paramedic Practitioners
- Visiting Paramedic
- Advanced Nurse Practitioners
- Musculoskeletal Practitioners
- Mental Health Nurses
- Social Prescribers
- Health and Wellbeing Coaches
- Specialist Dementia Nurses
How to help us help you...
In order for you to get the most of your appointment and to ensure you're getting the best care, please:
- Tell us what the problem is so we can book you with the most suitable clinician
- Tell us if there is more than one problem as you will need more time for the appointment
- Be on time for your appointment
- Ring us if you would like to cancel your appointment
- If you are making an appointment for a result, check that we have received it before you come in
In addition to our normal opening hours, you can also book appointments in the evenings and at weekends. These appointments are pre-bookable by contacting the surgery during our opening times - please ask our staff about this service. Extended Access appointments are available for Doctors, Advanced Nurse Practitioners, Practice Nurses and Healthcare Assistants. Face to face or telephone consultations are available.
Our practice is a training/teaching practice. Our registrars are fully qualified and have a great deal of hospital experience. Registrars are attached to our practice for 6 to 12 months and usually become general practitioners after completing their training. They are at all times encouraged to seek advice when required from the practice partners.
When booking an appointment you may be asked if you would consult with one of our registrars.
We are also fortunate to be affiliated with Keele University and assist with the training of medical students in years 3 and 5 or their degrees. If you are seen by a medical student they will see you alone intially and then discuss your problem with a GP who will also assess you and help the medical student in forming a management plan.
If you do not wish to have the student present during your consultation, please inform the reception staff prior to seeing the doctor.
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