Violence Policy

NHS Staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence.

Violent, threatening or abusive behaviour including shouting and swearing will not be tolerated at this practice.

Patients who act in such a manner will be asked to leave the premises; the police may be called and you could be removed from our patient list.

The practice takes any bullying/threatening or undermining remarks about staff on social media very seriously and this will not be tolerated. Any such action may result in reporting the contributor to the police with regard to Sections 2, 2A, 4 or 4A of the Protection from Harassment Act 1997 or offences under the Malicious Communications Act 1988 and Communications Act 2003.

Our staff are here to help you, please treat them with respect